Pamela Bowen, COO

Pamela Bowen has more than 20 years’ experience leading technology innovation in high growth business environments. Pamela’s expertise spans the retail, health care, transportation, and financial services industries, with emphasis on operational transformation and   systems   interoperability   within health care. Pamela has previously served as Chief Information Officer for Best Buy Corporation and Crescent Health Care (a home infusion therapy company acquired by Walgreens), and has been nationally recognized for her accomplishments in health care innovation through cloud services. Pamela is regularly called upon to assist with large scale contract negotiations, having successfully created partnerships with companies such as IBM, Epic, McKesson, Cerner, HealthPartners, United Health Care, and Heritage Provider Network. Pamela has directly managed the implementation of operational and strategic programs with budgets ranging from $5 - $50MM and teams of 15 to 400. She has directed end to end systems replacement efforts within a 24/7 patient care environment, and she has negotiated systems compliance with over 2,000 independent physicians and over 4,000 hospital based clinical team members. Pamela has held senior leadership roles within hospital and health care systems and has served as HIPAA Compliance Officer for two organizations. She remains an expert in HIPAA compliance and regularly assists clients with adherence to HIPAA related agreements and processes. Pamela currently serves as an adviser to growth companies in the disciplines of cloud technology, business and technology strategy, operations management, project management, and executive leadership.